ACER Nitro VG240YBMIIX screen turns off when connected to Nintendo Switch

I got this weird problem with my brand new ACER Nitro VG240YBMIIX. I tried to connect my Nintendo Switch to it, and it worked fine, for like 10 minutes, then the screen completely turned off (including backlicht). I tried using the other HDMI port, same thing, but when I connected my laptop there is no problem. Correction, while typing this it, also turned black, being connected to my laptop.
The screen turned completely off, the function-buttons on the back also don't show anything when pressed.
So now I have this monitor that refuses to do anything! Does anybody know what to do? If not I'm going to return it.

Accepted answers

billsey

It sounds like you have one with a glitch.

Best to swap it out with your vendor before their time runs out so you don't have to wait for a repair... Contact Acer support if it's been too long for a simple swap...

All comments

billsey

It sounds like you have one with a glitch.

Best to swap it out with your vendor before their time runs out so you don't have to wait for a repair... Contact Acer support if it's been too long for a simple swap...

jeboi

billsey said:

It sounds like you have one with a glitch. Best to swap it out with your vendor before their time runs out so you don't have to wait for a repair... Contact Acer support if it's been too long for a simple swap...

I think I'll do that, I got it like two days ago, so that won't be a problem, Thank you!

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