The colors on my Helios 300 are weird

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jv_jaov
jv_jaov Member Posts: 9

Tinkerer

Yesterday I was using my laptop and everything was working just fine, but today I noticed the colors were a little bit different, blown up or something, I don't know exactly how to describe. It is annoying 

Answers

  • William_mk2
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    @jv_jaov

    Kindly follow the steps given below.. 


    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 


    It should work fine.. 


    If it is still not working 
    Uninstall the display adapter from device manager 
    Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 


    It should work fine.. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


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  • Easwar
    Easwar Member Posts: 6,727 Guru
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    Hi @jv_jaov,

    How the screen looks in BIOS page ?
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
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     jv_jaov disable windows updates completely get DDU remove the display drivers and reinstall them both intel/nvidia hopefully will all get back to normal good luck :)


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    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

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    https://www.facebook.com/groups/PredatorHelios300
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  • Easwar
    Easwar Member Posts: 6,727 Guru
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    Hi @jv_jaov,

    It looks like hardware issue. Contact acer tech support,

    https://www.acer.com/ac/pt/BR/content/support

    OR book the unit for repair service,

    https://www.acer.com/ac/pt/BR/content/repair-centers

  • jv_jaov
    jv_jaov Member Posts: 9

    Tinkerer

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    It is working just fine now, I restarted the laptop and used it for a few days to see if the problem would start again... Up until today, it is normal.
    Thanks you all for your help