I am really sorry for the inconvenience.. Let us do
the basic steps first..
Doing the power drain and bios defaults will really help.
Kindly follow the steps given below:
Turn off the laptop. Disconnect or unplug the charger cable, devices or any
other cables connected to your laptop. Close your laptop. Turn it upside
down. On the bottom of the laptop, you can find a pin hole. It is a
tiny hole. You can a find a battery symbol indicator next to the hole. It is
like a + and – sign symbol as though somebody is trying to shift the battery
out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the
laptop. Connect the charger cable, turn on the computer. Only on laptops
where the battery is inbuilt you can find the battery reset hole on the back of
If you don’t find a pin hole on the back of laptop then you might be using
removable battery. There is no need to unscrew anything to remove the
battery. Turn off the laptop. Disconnect or unplug the charger cable,
devices and any other cables connected to your laptop. Close your laptop. Turn
it upside down. On the bottom of the laptop, please look at the top or
bottom depending on the way you look at it. You can find a long door. It is a
battery removable door. Just below that you can find a latch. If
you move the latch you can remove the battery door. Once the battery is
removed, flip the laptop. Open the top cover, press and hold the power button
for 1 minute. Connect the battery back on the back of computer. Connect the
charger cable back and then turn on the computer.
If you don’t see a reset pin hole on the back of laptop or if
you are not able to remove the battery (if it is inbuilt) then please unplug
all the cables and devices out of laptop. Hold the power button for
1 minute. After releasing the button you should wait a while before
plugging in power. Just because the button has been pressed doesn’t bleed off
all the residual electricity on the motherboard. Wait 15-30 minutes before
plugging in power. Then once power is connected wait for a full battery
indication before turning the system on. That allows the battery to fully reset
it’s internal statistics.
Connect all the cables back and restart the
While turning on the computer, tap f2. It will go to bios. Press f9 once. It
will show load bios defaults with a yes or no popup. Press enter. Popup screen
will disappear. Press f10 once. It will show save changes popup with yes
or no. Press enter. Computer will restart and it will load into windows.
It might also be the issue with battery, charger or power
outlet. Try to use the charger in a different room on a different
power outlet. Try to bypass the surge protector and connect it directly
to power outlet. Try to use an alternative charger if possible.
Try to turn on the computer without the charger and check it ( as
long as the battery is not drained out )
Click on 'Yes' if the comment answers your question!
It looks like hardware issue. Contact acer tech support,
OR book the unit for repair service,
It looks like you're new here. Sign in or register to get started.
Acer Community User Agreement.
Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear.