If it is still not working
Go to support.acer.com
chose your country
type snid or chose your model
go to drivers - check whether you are able to see any drivers for Intel r management engine interface.
Install the i/o drivers, chipset, card drivers, other drivers and check whether the vendor name , date and version are changing on the above picture which you have mentioned on your comment.
Click on 'Yes' if the comment answers your question!
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