Error code 0xc000000e - Nitro 5 AN515-44-R99Q

RedHeadKid2
RedHeadKid2 Member Posts: 34

Tinkerer

edited November 2021 in Nitro Gaming
I have a Nitro 5 AN515-44-R99Q, I recently got a 1TB ssd and I tried copying the data on my old 250Gb ssd to my be 1TB ssd. After I had copied it I took out my old ssd, when I turned on my computer I got error code 0xc000000e. I don’t know how to fix this. Please help.

​//Edited the content to add model name.   ​

Answers

  • RedHeadKid2

    I am really sorry for the inconvenience..   Let us do the basic steps first..

     

    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

     

    Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   


    It should work fine..

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  • StevenGen
    StevenGen ACE Posts: 12,825 Trailblazer
    I have a Nitro 5 AN515-44-R99Q, I recently got a 1TB ssd and I tried copying the data on my old 250Gb ssd to my be 1TB ssd. After I had copied it I took out my old ssd, when I turned on my computer I got error code 0xc000000e. I don’t know how to fix this. Please help.

    Just as an addition to the above, how did you clone your boot drive to the new drive, what software did you use? Give us exact details as you might have done it wrong. Also what type of new drive are you using? As error 0xC000000E or STATUS_NO_SUCH_DEVICE, indicates a hardware failure or an incorrect drive configuration. Check your cables and check the drive with the diagnostic utility available from your drive manufacturer.

  • RedHeadKid2
    RedHeadKid2 Member Posts: 34

    Tinkerer

    Well I know I messed something up in the cloning process but I want to know if an eRecovery drive will work?