Nitro 5 AN515-51-53W5 Power Jack Replacement Assistance

Chris1526
Chris1526 Member Posts: 2 New User
edited November 2021 in Nitro Gaming
Hello all,

I have a Nitro 5 [ AN515-51-53W5 ~ NH.Q2QAA.012 ] and my power adapter [male end] is very loose in the laptop power jack/port [female end] and will NOT stay charged. I am looking to get this fixed ASAP. I am in need of the part number (link from Amazon or Acer would be ideal) and either a written instructions or a video on how to replace.

Thank you in advance for your assistance!

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited November 2021
    Chris1526


    It looks like a hardware issue..    Sometimes trying with a different charger cable will help.    Try the charger cable which is designed for your computer.  Please don't use any cheap ones.     If it is not a charger cable related issue then it might be a port related issue. 


    Kindly follow the details from the link given below  ( use it for reference )

    https://www.amazon.in/AN515-51-504A-AN515-53-55G9-AN515-53-52FA-A715-71G-71NC-50-Q2CN2-002/dp/B081B5RS58


    If you still need further help.. 

    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.



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  • Easwar
    Easwar Member Posts: 6,727 Guru