Help me register my new monitor

PHBuck
PHBuck Member Posts: 1 New User
I've been trying to register my new acer monitor online. I've set up an account. I log in fine. When I try to register numerous times using either the Serial# or the SNID# the message tells me that it is not recognized. ... Help please. This was bought new on Nov. 3, 2021, but just got it this week due to backorder problems. Help!

Answers

  • PHBuck


    Since your monitor is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept.   They will help you in this regard. 


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  • Easwar
    Easwar Member Posts: 6,726 Guru
    Hi @PHBuck,

    Contact acer tech support tech can reg the unit,

    https://www.acer.com/ac/en/US/content/service-contact

  • billsey
    billsey ACE Posts: 36,078 Trailblazer
    @PHBuck, you can also see that behavior if you aren't on the Acer site for your locale. For instance you might be on the Acer US site and trying to register an Acer UK product...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.