ACER Predator XB271HU problem? Help :)

dorafarm
dorafarm Member Posts: 2 New User
Hi, I have the above mentioned monitor for about 3 years. The first year i had the middle line down the screen issue that could be rectified by switching the monitor off and on again. For the past 1 year,  every now and then, the attached small rectangular window in the middle will pop up for about 0.3 seconds. Can anyone tell me what is the issue as well as the solution? Thanks in advance. 

Answers

  • dorafarm


    Please provide the exact model of your computer.    We need to narrow down or isolate the issue,  if possible try to connect this monitor on a different computer and check.  If you get the same popup on a different computer then it is the issue with monitor.   Otherwise it is the issue with computer.   

    We need to determine whether it is a hardware or software issue..   Turn off the computer.   Tap del or f2  (del key for desktops and f2 for laptops ) while turning on the computer.   It will go to bios.   Please stay on the bios screen for 30 mins.    If the display is looking good on bios then it is a software issue.  If the display is not looking good on the bios screen then it is a hardware issue.   

     

    If it is a software issue try the following the steps..

     

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 


    It should work fine.. 


    If it is still not working 
    Uninstall the display adapter from device manager 
    Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 

     

    It should work fine.. 

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  • dorafarm
    dorafarm Member Posts: 2 New User
    Thank you! i will try your suggestion when i am back at home next week.