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I got an error repairing pc failed which fall in infinite process after windows update nitro 5

gautamkpgautamkp Member Posts: 3 New User
edited November 2021 in Nitro and Aspire Gaming
Hi! :)
Few days ago I had download windows update drivers ,after that pc blink 2 3 times & automatically restarted.Now whenever I do start my acer nitro 5 pc the error shown to repairing pc then its message couldn't repair . I tried lot of options which comes in advanced like reset pc ,repair pc ,delete updated version and cmd but each in shows "you need administrator accounts".And this process gone infinity Even I can login single time I can't access it.
please provide a solution without data loss if possible.I did shift+restart but didn't work.
I do bootable pendrive with linux tell me some important file of acer corporation need to download so I can get identity as acer user & also tell Can repair windows corrupted file from the linux.
How to I get reinstalled software after format if needed.

Hoping reply from community,Thanks.

​//Edited the content to add model name.   ​



FAQ & Answers

  • William_mk2William_mk2 Ally Posts: 1,481
    edited November 2021
    @gautamkp


    I understand it goes to automatic repair.     click on advanced options 


    On the advanced options,  go to startup settings - click on restart -  It will show you the list of options.  chose 5 to go to safe mode with networking..    Please check whether you are able to start the computer in safe mode with networking .   You can always chose no 5 or f5 on keyboard to go to safe mode with networking on the list of options.   It will show you the login screen.    Type the password and  it will show you all the icons.   Now you are in safe mode with networking.. 
    Try windows x - click on shutdown  - restart.   It will start the computer to regular mode now.    
    If you are not able to see the startup settings on advanced options then please try system restore..
    On the advanced options , click on system restore,  chose a date you would like to restore and restore your computer to an earlier date on which it was working fine.. 
    If both the options are not working, click on troubleshoot, click on reset this pc 
    It will show you keep my files and remove everything
    chose keep my files 
    chose the account - type the password - click on local reinstall - click on reset 
    It will be in progress.. 
    login to computer and start using the computer. 
    If it is still not working try the step 2  

    Step 2 

    chose remove everything 
    click on local reinstall - just remove my files - click on reset  - It will be in progress
    If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost 
    If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer. 


    If it is still not working you have to follow these steps in a different way. There are two alt keys on the keyboard.  If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar.  The alt key on the right side will be looking like alt, alt gr or alt car.  Turn off the computer.  Hold the alt key on the left and tap f10 continuously.   It will go to repair mode.  It will show you – use device, continue , troubleshoot.  If it is not going to repair mode, turn off the computer.  Turn on the computer.  Hold the right alt key ( alt gr or alt car or alt )  and then tap f10 continuously.  It will go to repair mode.  It will show you – use device, continue , troubleshoot.   Click on troubleshoot – reset this pc –  It will show you keep my files and remove everything 

    You can try the keep my files..   It will refresh your computer


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • gautamkpgautamkp Member Posts: 3 New User
  • EaswarEaswar Ally Posts: 5,429
    Hi @gautamkp,

    Can you able to see the HDD in the BIOS info page.
  • gautamkpgautamkp Member Posts: 3 New User
    Easwar said:
    Hi @gautamkp,

    Can you able to see the HDD in the BIOS info page.

    yes,I able to use linux mint too.
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