Multiple BSOD Nitro AN515-54

Hi, I've have been getting BSOD on my Nitro AN515-54 laptop almost everyday recently. On some days it can happen multiple times or none at all. I've did system file check and check disk utility. Nothing is wrong. Scanned for virus, nothing shows up too. Windows 10 is up to date. Did reset, still getting BSOD. I'm getting different error each time too, there's critical process died, unexpected store exception, kernel security check failure, dpc watchdog violation, sometimes the screen flashed too fast for me see the error. I've check the event viewer after the BSOD, there's an error saying dump file creation failed. It kind of happens randomly, when I'm watching youtube, or playing games and even when I'm not doing anything.

Any suggestion what I should do to fix it? Since resetting it does not help, would it be hardware problem then? Do let me know on what information I need to provide to help. Thanks!

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Frodosynthesis

Download WhoCrashed and analyze the reports. I doubt it's a hardware problem. I'd say it's some faulty driver, whether GPU or chipset, SSD firmware,...

Best thing to do before turning it in to a technician to check it (if under warranty), would be to format the Windows driver and install a fresh Windows 10.

Download all the drivers from the product page of your laptop. Download the latest BIOS update as well and update the BIOS (if not updated).

GPU problems usually manifest as: artifacting, low performance in all games, black screen

CPU problems are BSODs and are always indicated in the event viewer (Extremely rare) as cache problems or sth like that, you'd know it when you see it.

General motherboard problems usually lead to inability to even turn on the desktop/laptop (BSODs often as well). Motherboard usually go faulty when you open up the laptop and drop something on the mobo. Temperature extremely rarely damages the mobo.

I'd say it's software related. Check WhoCrashed and report it here

Hikari23

Frodosynthesis said:

Download WhoCrashed and analyze the reports. I doubt it's a hardware problem. I'd say it's some faulty driver, whether GPU or chipset, SSD firmware,...

Best thing to do before turning it in to a technician to check it (if under warranty), would be to format the Windows driver and install a fresh Windows 10.
Download all the drivers from the product page of your laptop. Download the latest BIOS update as well and update the BIOS (if not updated).

GPU problems usually manifest as: artifacting, low performance in all games, black screen
CPU problems are BSODs and are always indicated in the event viewer (Extremely rare) as cache problems or sth like that, you'd know it when you see it.
General motherboard problems usually lead to inability to even turn on the desktop/laptop (BSODs often as well). Motherboard usually go faulty when you open up the laptop and drop something on the mobo. Temperature extremely rarely damages the mobo.

I'd say it's software related. Check WhoCrashed and report it here

Thanks for the reply. Here's the report:

On Mon 22/11/2021 12:05:56 pm your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\112221-9203-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F72A0)
Bugcheck code: 0xEF (0xFFFFCC895AA75140, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 22/11/2021 12:05:56 pm your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntdll.sys (ntdll+0x32C62)
Bugcheck code: 0xEF (0xFFFFCC895AA75140, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED

Multiple BSOD happening today again and now I can't use the windows start and search function. I'm getting: Critical Error. Your start menu isn't working. Restarted does not resolve that problem. There was a windows update yesterday, I'm not sure if that cause the addition problem?

Hazamashke94

I also get these bsod so many times. Forced me to reinstall windows multiple times. Now I got the unmountable boot volume and nothing works to get into the SSD. I can't even reinstall windows without delete all my stuff which is truly annoying. In my most recent install o didn't even do anything besides disable some drivers that interrupts the Bluetooth signals of my earbuds.

Any help to resolve the issue I have now would be great help. TNX.

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