how to get the stylus pen on my TravelMate Spin B3 B311R - 31/ B311RN-31

S0phia08
S0phia08 Member Posts: 1 New User
edited November 2021 in TravelMate and Extensa
hello, I just bought my Travelmate Spin B3 B311R-31 /B311RN-31 and base on what I saw on youtube their is a stylus pen on it, may I ask on how to get this stylus pen?

Answers

  • S0phia08

    Please visit the website - support.acer.com - chose your country - click on shop.   Alternatively,  on the top right corner you can find the phone no to contact Acer store.   You will get more details about the Stylus for your model. 
     

    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 


    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.



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  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Is yours the B311R-31 model or the B311RN-31 model? The first doesn't support an active stylus, the second does. The full model number (B311R-31-xxxx or B311RN-31-xxxx) should be on the same sticker as the serial number and SNID.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    If yours is the N model, then the stylus should be installed as shown above.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.