My windows 10 computer won't recognize a gaming headset - Acer aspire vx

bradendavid
bradendavid Member Posts: 1 New User
edited November 2021 in Aspire Laptops

I have an Acer aspire vx laptop with a single 3.5 mm combo (audio/mic) jack, I just bought a Corsair hs35 headset to use but when I plug it in the mic on the headset won't work. I can hear very quiet audio through the headset so my computer knows there's something plugged in but the mic is non existent. I've tried looking in my device manager to set it as the default but the headset doesn't show up in the device manager so there's nothing I can fiddle with or adjust. Any help would be much appreciated because I'm at the point where I'm ready to throw something out the window, thanks.


​//Edited the content to add model name.   ​

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Right click speaker icon in the tray. Click sound settings. Click sound control panel in the right pane. Click recording tab in box that pops up. Do you see the headset mic is checkmarked green when plugged in? If not, right click on mic an checkmark show disabled devices. Then enable it.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @bradendavid,

    May I know the full model name of your unit.

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Right click speaker icon in the tray. Click sound settings. Click sound control panel in the right pane. Click recording tab in box that pops up. Do you see the headset mic is checkmarked green when plugged in? If not, right click on mic an checkmark show disabled devices. Then enable it.

    Jack E/NJ