Chrome book 14 CB3 314 won’t turn on

GregM
GregM Member Posts: 2 New User
edited November 2021 in Chromebooks
Hi guys, it’s a Chrome book 14 CB3 314 model. Turned off on me repeatedly yesterday and now won’t turn on at all today. Tried the hard reset refresh & power button and the power cord out one. Can anyone help please? Thanks

​//Edited the content to add model name.   ​

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @GregM,

    Is the unit charging fine. 
  • GregM
    GregM Member Posts: 2 New User
    Hi Easwar,
                   Seems to be, orange light on the side of the lap top whilst charging? 

    Thanks 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @GregM,

    Plz don't let out the charger from the unit untill the light turns into blue. Then check the boot issue.
  • sandstromgoran
    sandstromgoran Member Posts: 1 New User

    i have the same problem

  • billsey
    billsey ACE Posts: 35,677 Trailblazer

    Start a new thread for your issue, this one is several years old now. Include the full model number off the sticker than has your serial number, or the first ten digits of your serial number. Describe what is happening with your system and what you have done so far to try and fix it. Your full model number is usually on the same sticker as your serial number, it should look something like CB314-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.