Aspire 3 A315-21G-42NS How do i get my Acer Laptop out of bootloop?

Vrabac1
Vrabac1 Member Posts: 3 New User
edited November 2021 in Aspire Laptops
I have an Acer Aspire 3 A315-21G-42NS, and today i tried to update my Windows 10. Update failed multiple times i i tried using Windows 10 Update Assistant. After the update installed it turned of my laptop, and then it came back on like normal update until it reached 30% and the laptop turned off.
 It came back on but it only showed the Acer logo, after a few seconds it restarted and again showed only acer logo. It does that a couple of times before getting stuck on that screen.
I tryed everything to fix it, checked all the settings in bios and everything was ok. Tryed Alt + F10 and it didnt work even though it was enabled in bios.
 Then i tryed reinstalling the windows using a Usb, but at first it didnt want to boot from a Usb, so after changing some settings in bios i got it to boot from a USB but it got stuck on a screen with a windows logo. I waited about 30 minutes and nothing changed so i tryed booting it like that multiple times and it didnt work. I dont know what to do.
Also i dont have any important files on that laptop.

Thread was edited to add model name to the title


Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    (1) Press and hold power button till laptop shuts off
    (2) Unplug charger. No LEDs should be lit.
    (3) Insert paper clip into reset pinhole on bottom for about a minute
    (4) Plug charger back in but wait till battery charge LED turns from steady orange to steady blue
    (5) Only after battery charge LED turns steady blue, turn laptop back on and immediately press the F2 key to enter the BIOS menu
    (6) Press F9 in the BIOS menu to load defaults. Press F10 to save defaults and exit the BIOS menu
    (7) Laptop should start Windows login normally.

    Jack E/NJ

  • Vrabac1
    Vrabac1 Member Posts: 3 New User
    I tryed that 2 times and it didnt work, no changes whatsoever.
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    (1) Press and hold power key again till laptop shuts off
    (2) Turn it back on and immediately tap F2 to enter the BIOS menu
    (3) In the BIOS Main tab, make sure F12 and D2D options are enabled
    (4) In the BIOS Security tab, set and save a supervisor password
    (5) Re-enter the BIOS with the supervisor password and disable secure boot
    (6) Press and hold power key again till laptop shuts off
    (7) Turn it back on and immediately press and hold the ALT key while tapping the F10 key
    (8) A factory reset menu should appear to allow resetting the system to factory state while saving your personal data

    Jack E/NJ

  • Vrabac1
    Vrabac1 Member Posts: 3 New User
    I followed all the steps but Alt+F10 still didnt open a factory reset menu.