Aspire A515-55G - problem to connect to internet & unable to open up "Network& Internet" setting

johnnb
johnnb Member Posts: 3 New User
Hi,

I got this issue to connect to internet through my ethernet and also WIFI. When I tried to open up "Network & Internet" in my Windows 10 setting to do network reset, it popped-up and disappear.

Appreciate any solution to the above.

Thanks!

Best Answer

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓
    @johnnb

    If it is still not working 
    Try windows x 
    Go to device manager - Go to Network adapter.  Expand it 
    Right click on all items below it and click on uninstall -   If you see a small check box anything like " Delete the software" please do not check the box 
    restart the computer.
    It will install the drivers automatically 
    It should work fine..  

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓
    @johnnb

    If it is still not working 
    Try windows x 
    Go to device manager - Go to Network adapter.  Expand it 
    Right click on all items below it and click on uninstall -   If you see a small check box anything like " Delete the software" please do not check the box 
    restart the computer.
    It will install the drivers automatically 
    It should work fine..  

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • johnnb
    johnnb Member Posts: 3 New User
    Have tried the above steps. But the problem still persists
  • johnnb
    johnnb Member Posts: 3 New User
    Problem solved! Thanks to the above William_mk2 solution.

    Need to add this step in:

    - after uninstall all the items, go to "Network&Internet" setting, and select "network reset". The windows will automatically close after 5 mins and restart.  

    Thanks!