Predator Laptop USB-C Port not recognizing external Monitor PH317-54

edbtz2much
edbtz2much Member Posts: 6 New User
edited November 2021 in Predator Laptops
Predator PH317-54
USB 3.2 Gen 2 Type-C Ports 1

I'm already using the HDMI for a second monitor. Trying to extend a third monitor by USB C, but it's not recognizing it. 

Anyone came across this before and managed to solve it? 


Best Answer

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Answer ✓
    That's the Helios with the mini dp right? If so I don't belive it supports display over usb :( if you head I to the nvidia control panel you should be able to check, the USBC icon would be under the physx tab if it did 

    You should be able to use the minidp as a second display out though :) 

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Answer ✓
    That's the Helios with the mini dp right? If so I don't belive it supports display over usb :( if you head I to the nvidia control panel you should be able to check, the USBC icon would be under the physx tab if it did 

    You should be able to use the minidp as a second display out though :) 
  • edbtz2much
    edbtz2much Member Posts: 6 New User
    Leostat said:
    That's the Helios with the mini dp right? If so I don't belive it supports display over usb :( if you head I to the nvidia control panel you should be able to check, the USBC icon would be under the physx tab if it did 

    You should be able to use the minidp as a second display out though :) 
    It is. And I just tried the Mini DisplayPort with a USB-C to MiniDP cable and it still didn't take it. . .  .Is it possibly the cable itself? It's brand new, as well as the monitor itself. It works fine on the HDMI. Just nowhere else. 
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    I don't think it supports display from the usb at all, does the dp to dp work? 

    Usb display out is an added feature set, it's not nativly supported I'm afraid! Does it show in the Nvidia control panel?
  • edbtz2much
    edbtz2much Member Posts: 6 New User
    Leostat said:
    I don't think it supports display from the usb at all, does the dp to dp work? 

    Usb display out is an added feature set, it's not nativly supported I'm afraid! Does it show in the Nvidia control panel?
    I just got a Mini DP to USB-C. It didn't work. This external monitor only has mini HDMI and USB-C. 
    I bought another monitor with wireless capabilities, but the refresh rate over wireless is terrible and destroys any additional productivity I could have had. 
    For some reason, I'm either not looking in the right place, My NVIDIA control panel doesn't work right, or it's simply not showing up there and I can't make heads or tails out of it. 

    I'm thinking of buying a Mini DP to HDMI and an HDMI to Mini HDMI adaptor to see if that works. Because I couldn't find a Mini DP to Mini HDMI anywhere. 
  • edbtz2much
    edbtz2much Member Posts: 6 New User
    Ok, the Mini DP to HDMI adaptor worked with the Mini DP port. I get to have a third monitor now thankfully.