Acer preadator hellios 300 ph315-53-72XD Not booting

AmroEid1
AmroEid1 Member Posts: 4 New User
edited November 2021 in Predator Laptops
I'm using the helios 300 ph315-53-72XD and after installing an HDD my laptoo not booting only the turbo and power icon turning on 3sec  then off. I tired  to remove the cmos battery and putting it back, ive tried switching ram, ive tried taking out and putting back in the battery ive tried taking out the m.2 ssds 5 days ago and nothing happens 

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021
    AmroEid1 does it boot normally if you remove the hdd ???? make sure you havent damaged/disconnected anything when installing the hdd (its very easy to damage something on laptops especially gaming if youre not careful) can u get into bios at all ??? also check if your ram its properly seated and make sure its completely assembled and all screws properly tight as it might not even boot up open due to security pressure switches along the chassis preventing intrusion good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • AmroEid1
    AmroEid1 Member Posts: 4 New User
    xapim said:
    AmroEid1 does it boot normally if you remove the hdd ???? make sure you havent damaged/disconnected anything when installing the hdd (its very easy to damage something on laptops especially gaming if youre not careful) can u get into bios at all ??? also check if your ram its properly seated and make sure its completely assembled and all screws properly tight as it might not even boot up open due to security pressure switches along the chassis preventing intrusion good luck :)
    No nothing happened when i removed the hdd,
    Everything is connected ,yes i cant get anything even preadator logo 

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @AmroEid1,

    Are you getting any light indication when charger is connected.
  • AmroEid1
    AmroEid1 Member Posts: 4 New User
    Easwar said:
    Hi @AmroEid1,

    Are you getting any light indication when charger is connected.
    Yes battery charging normal
  • Easwar
    Easwar Member Posts: 6,727 Guru
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021
    AmroEid1 said:
    xapim said:
    AmroEid1 does it boot normally if you remove the hdd ???? make sure you havent damaged/disconnected anything when installing the hdd (its very easy to damage something on laptops especially gaming if youre not careful) can u get into bios at all ??? also check if your ram its properly seated and make sure its completely assembled and all screws properly tight as it might not even boot up open due to security pressure switches along the chassis preventing intrusion good luck :)
    No nothing happened when i removed the hdd,
    Everything is connected ,yes i cant get anything even preadator logo 

    Still under warranty ??  contact acer support from your country and send it back to get it diagnosed i just hope they wont find any user damage as that would void the warranty instantly good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/