My VL7860 worked well in past years until last week, after an hour it shut down automatically with TEMP light on, tried turn it on again and a message “fan fail, lamp will automatically turn off soon” appeared , then the fan stopped and lamp shut down again with TEMP light on.
tried turn it on again several times in next day, problem still happened so I brought it to Acer service centre in HK, after a week they said everything is normal and nothing can be done…
was wondering what happened if any similar case happened before with other users? Anything about software as I have never updated it (do not know how to update).
[Edited the thread to add issue detail]
FAQ & Answers
To what device are you connected this projector May I know the full model name of your unit.
thanks for your message.
Acer projector is VL7860, it was connected to an AV amp Denon AVC-X8500HA with HDMI.
I have the exact same problem with my VL7860+.
However, I have double checked all the fan are working fine but the message is still prompting and shutdown my projector automatically.
I have already workaround & try to enable the high altitude, those fan are working fine & spinning with higher speed, but the problem still occurred.
What can I do now? Is it kind of bugs in the firmware?
As a well known brand name over the world & the high price range of this VL7860 series projector product, but leak of support & firmware update.
How can we keep supporting ACER in the future?
🙃 There even do not have any host answering question, what's the point for posting our problem here?