Dead Screen because of Low Battery and Charger not connecting

bgemaq2120
bgemaq2120 Member Posts: 4 New User
Hi! I used my laptop earlier and charged it to save some power. Not exceeding 20%, it stopped charging and suddenly didn't come back. I tried the pinhoe reset button but it still doesn't work. I can't turn on my laptop since it is now on critical low battery. I don't have enough money to get it fixed because I'm only a student. Please help me

Answers

  • What is the exact model? Example an515-51-58vh.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @ bgemaq2120
    Try a different charger to isolate if that's a charger issue.