cursor freezing

FireFlies21
FireFlies21 Member Posts: 1 New User
hello,i would like to know why my cursor keeps freezing up on me,i have to keep opening up my chromebook to start moving again,if anyone had this problem please let me know.thanks

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @FireFlies21,

    May I know the full model name of your unit.

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    That sounds as if you are using the Chromebook closed with an external monitor, keyboard and mouse? Perhaps it's trying to sleep?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @FireFlies21,

    Check for updates yourself

    1. Turn on your Chromebook.
    2. Connect your Chromebook to Wi-Fi.
    3. At the bottom right, select the time.
    4. Select Settings .
    5. At the bottom of the left panel, select About Chrome OS.
    6. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses.
    7. Select Check for updates.
    8. If your Chromebook finds a software update, it will start to download automatically.​