Acer Nitro 5 Bluetooth Range Issue

mikem3223
mikem3223 Member Posts: 5 New User
edited November 2021 in Nitro Gaming
I don't believe this was happening when I first got the machine, but my Acer Nitro 5 has an INCREDIBLY short range for Bluetooth. Outside of about 25cm (10in), it drops in and out. I've tried:
  • Reset (pulling battery)
  • Updating to Win 11
  • Uninstalling bluetooth drivers and devices (they just reinstall themselves)
  • Restoring factory settings
  • Installing drivers from Intel
  • Installing from Acer
  • Trying in different areas with different devices
  • Installing any and every update known to man
It happens with my mouse, with speakers, etc, so it's clearly not just a graphics issue. Any thoughts?

Best Answer

Answers

  • mikem3223
    mikem3223 Member Posts: 5 New User
    It looks like the drivers aren't right to me. I have all of the below:
    • Bluetooth Device (RFCOMM Protocol TDI)
    • Bluetooth LE Generic Attribute Service
    • Bluetooth LE Generic Attribute Service
    • Intel(R) Wireless Bluetooth(R)
    • Microsoft Bluetooth Enumerator
    • Microsoft Bluetooth LE Enumerator
  • mikem3223
    mikem3223 Member Posts: 5 New User
    Oh I've also already run the troubleshooter
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Answer ✓
    Bluetooth antenna  connector got loose?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • mikem3223
    mikem3223 Member Posts: 5 New User
    batmalin said:
    Bluetooth antenna  connector got loose?
    How would I check that?
  • mikem3223
    mikem3223 Member Posts: 5 New User
    edited November 2021
    batmalin said:
    Bluetooth antenna  connector got loose?
    Man, you nailed it. Still confused as to why it worked intermittently, but the white cake pictured was disconnected.
  • batmalin
    batmalin Member Posts: 4,231 Guru
    You are welcome mate!
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158