DISPLAY ISSUES - FLUNCTUATING - MS2265

IMPORTANT!

I have this issue with my Acer Laptop... It suddenly goes blank. I tried checking what could be the cause but found nothing. Part of what i've done is check the display which is working fine, I've tried pressing the power button to drain the power option, and RAM change which it doesn't work.

One important, yet confusing thing I noticed is that the computer works "at its will". I can remove the two RAM and put one back and it starts and also displays and works properly, but then fails to display when I shutdown or restart. I've tried this with both RAM and RAM slots and its same. Even when I fix the two RAMs, it will boot normally, but then fails to display at next booting and will require lots of exchange of RAM before it suddenly displays again even with RAMs that seems not to work before.

The cycle continues like that.... PLEASE, WHAT COULD BE WRONG?

//Edited the content to add model name.

Accepted answers

All comments

JackE

It might help if you could reveal the full model number of your ACER laptop. For example, A515-54g. Or E5-531.There are hundreds of laptop models so it's hard to guess which one you have.

Easwar

Hi @MasterOladseg,

How the screen looks in BIOS ?

MasterOladseg

Easwar said:

Hi @MasterOladseg,

How the screen looks in BIOS ?

It affects the entire booting process. If the system displays, in bios screen, it can remain for as long as possible, also in safe mode. But when I boot the system normally, it will turn blank after during or after the welcome screen. In all these, it is very dificult to boot as most of the time, it wont boot up as the system will power but no display.

Out of about 10 boot attempts, it "might" display and boot just once.

MasterOladseg

JackE said:

It might help if you could reveal the full model number of your ACER laptop. For example, A515-54g. Or E5-531.There are hundreds of laptop models so it's hard to guess which one you have.

Thank you for your swift response and help...

the model number is M52265

Commodore_1995#

what is the exact model? Example an515-55-58vh.

JackE

(1) Is the model number M52265 or MS2265?

(2) Please post phone photos of the laptop labels on top and bottom of laptop if possible.

(3) What operating system are you trying to run? WindowsVista? Windows7? Windows10? Linux?

MasterOladseg

egydiocoelho said:

what is the exact model? Example an515-55-58vh.

Model Number is MS2265
[Aspire 5536/5236 series]

JackE

Do you see the same behavior when HDMI or VGA out to an external TV or monitor? Press FN+F5 to turn TV screen on.

MasterOladseg

JackE said:

Do you see the same behavior when HDMI or VGA out to an external TV or monitor? Press FN+F5 to turn TV screen on.

Yes... Same behaviour

Commodore_1995#

OK! Try resetting the battery: turn off the computer, unplug the power adapter, press the power button for sixty seconds.

MasterOladseg

egydiocoelho said:

OK! Try resetting the battery: turn off the computer, unplug the power adapter, press the power button for sixty seconds.

I've done all that and still doesn't work

JackE

(1) Unplug the charger.

(2) Remove the battery pack.

(3) Press & hold the power button again for about a minute. No battery pack installed and NOT plugged in.

(4) Insert battery pack.

(5) Plug charger back in. Wait for battery charge LED to turn to steady blue

(6) After charge LED turns steady, blue turn the laptop on and immediately press F2 to enter BIOS menu

(7) Press F9 to set defaults. F10 to save defaults and exit the BIOS menu

(8) Windows should start normally

Quick Links

Top Members

Weekly

Puraw 425

StevenGen 255

GAMING6698 70

RenanVilela 65

Jack22 65

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™