No Orange light after plugging in power supply on my Acer Predator 27'' XBU273U Nvbmiiprzx

tjlgerald
tjlgerald Member Posts: 1 New User
edited October 2021 in Predator Monitors
Hey all, 

Just got a new monitor delivered from Acer Singapore, to my dismay, when i plugged in the power supply to the monitor, no "orange" lights were observed. The screen also does not light up.

Heres the kicker: When i plug the monitor into a power supply and connect it to my laptop, the latter actually detects it as a second screen. Sadly, there is no response on the monitor. 

I have tried unplugging and plugging the power, using a wall socket (all the usual quick fixes) but to no avail. Does anyone know what is wrong with the monitor? Sadly it is a Saturday here and customer services isn't open until Monday :(


Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @ tjlgerald
    Unplug the computer from the power ,and hold in the power button 20 seconds . Then when we plug it back in, the computer works again.