AN-515-54-599H Looking for FULL BIOS package for InsydeH20 v1.31 to downgrade BIOS from 1.33

Napan

Hello!  I have been receiving NMI_Hardware_Fault messages for a couple of months now, literally 10 days post-warranty (not too impressed with Acer TBH...)

Anyways, I have done everything I could think to resolve this error outside of replacing this laptop.  BIOS update, Chipset, Video Drivers, Clean install of Windows 10 (and now a clean install of Windows 11)

Im thinking of downgrading the BIOS to an earlier version...The .exe that comes off the Nitro Support site doesnt work, I need the FULL system folder with the 'platform config file'.  Anyone have a link to this?  Thank you in advance!

Thread was edited to add model name to the title

Commodore_1995#

what is the exact model? example an515-54-58vh. Try resetting the battery: disable fast startup in the power options, turn off the computer, unplug the power adapter, press the power button for thirty seconds, and leave the computer off for half an hour. This issue may also be related to some device malfunction.