Acer predator Helios 300 2019 model laptop graphics card gone.

George1999
George1999 Member Posts: 3 New User
actually i bought  predator in 2019 November  .then 2020 January 1  i try to on my laptop it doesn't booting, i give to the nearest service center  they said  it having an bios issues thats why its not booting i don't know .then they said it having an mother board issue u have to change the mother board . they are scam. how i know they change my board?
acer service was worst in India they ate trying to foolishing people.and they making  service target for their company . then i give to a private service center they reapir for me just 2800 ruppes. acer said 50000. howa that possible. they actually. now am facing an graphics card issue graphics card is not working. the Engineer said there is a risk while repairing this.. reapir with voltages risks for board dead. what i do guys.? reply please

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @George1999,

    It looks like hardware issue. Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/

  • Virmana
    Virmana Member Posts: 42 Devotee WiFi Icon
    actually i bought  predator in 2019 November  .then 2020 January 1  i try to on my laptop it doesn't booting, i give to the nearest service center  they said  it having an bios issues thats why its not booting i don't know .then they said it having an mother board issue u have to change the mother board . they are scam. how i know they change my board?
    acer service was worst in India they ate trying to foolishing people.and they making  service target for their company . then i give to a private service center they reapir for me just 2800 ruppes. acer said 50000. howa that possible. they actually. now am facing an graphics card issue graphics card is not working. the Engineer said there is a risk while repairing this.. reapir with voltages risks for board dead. what i do guys.? reply please
    that's unfortunate that you were done dirty like that, chances are that yeah your board didn't need to be replaced. India is full of scammers. I would not go back there again, if anything i would try to fix the problem myself and if all else fails, bring it back to a reputable repair shop.