XB271HU stuck in what appears to be burn in mode

msubulldogtx
msubulldogtx Member Posts: 1 New User
Hi all. I did scour for information on this topic. In short, my monitor was working fine. Now it appears to be stuck in burn in mode when it powers up. I am able to turn it off via the menu but when I turn the monitor back on, it says "Burn In Pattern ON" again. I have also been able to select the factory reset and it seems to reset but again, comes right back up in burn in mode. Anyone have an idea how to fix that? I hope this doesn't mean my monitor has to get thrown away. It is out of warranty.

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Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Try the power reset to see if it will get you back to defaults. Disconnect all cables including power then press and hold the power button for 60 seconds. That forces a bleed off of any residual electricity. Plug the cables back in and turn it on again to see if it made any difference...
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi @msubulldogtx,

    What cable is connected to the monitor?