Acer Swift freezing and screen pixelated

CharlieRumsby
CharlieRumsby Member Posts: 5

Tinkerer

edited October 2021 in Swift and Spin Series
Today my Acer swift laptop suddenly went pixelated (as in the picture) froze and I had to turn device off by holding on/off button. I turned it back on and it froze again and the time was also frozen to the time it stopped the first time. Now it's switched on and I'm updating to windows 11 but I still think it shouldn't have these issues. I brought It in Jan 2021. 

Anyone had this happen?

Answers

  • billsey
    billsey ACE Posts: 34,356 Trailblazer
    Which Swift laptop model do you have? There have been hundreds of different ones... The model number should be something like SFxxx-xxx-xxxx. The images look like a definite display issue, but we'll want to dig in deeper to decide of it's hardware or software. Luckily you are still in warranty, so even if we can't fix it here Acer Support can get it done for you.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @CharlieRumsby,

    How the screen looks in BIOS ?