Can someone try to help me please? I have a Predator Helios 300, G3-572, "D:" disk disappeared.

Arlechinocara22
Arlechinocara22 Member Posts: 12

Tinkerer

Hello !
As I was saying "D:" disk dissapeared, in BIOS it doesn't detect the hdd, I treid rescaning disks in "Disk management", I unpluged and pluged the hdd, tried third party software to recover data, but I can't see there either and still nothing. But I feel that is working when the laptop is ON. What can I do more? Thanks a lot in advance !

Best Answer

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi @Arlechinocara22,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi @Arlechinocara22,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
  • Arlechinocara22
    Arlechinocara22 Member Posts: 12

    Tinkerer

    I think now it appears in BIOS but nothing more. 
  • Arlechinocara22
    Arlechinocara22 Member Posts: 12

    Tinkerer

    It works now, thank you