Predator 300 constantly freezing after every "cold" start

Lexy28
Lexy28 Member Posts: 2 New User
Hello! Since August I'm the owner of Predator 300 with Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz   2.59 GHz RAM 16,0 GB. My Predator since the beginning freezes after every "cold" start. For example when I'm turning it on after a whole night I see Predator welcome screen, I can type the password to my Windows and then after few seconds, it freezes and the only way to bring him back to life again is making a hard reset, after it it works properly, just like after every other start of the laptop during that day - if there are no very long breaks between turning it on. (+sometimes it freezes already on Predator screen like today). I sent it in September to Acer service, they only reinstalled system and nothing more cause in their oppinion everything was right with it. It was okay until system installed upadates to that clean Windows they installed...so it lasted like 2 days? Before sending it to the service and after it the constantly reappearing error in reports was and still is:

Controls the DTS audio processing object.
C:\Windows\System32\DTS\PC\APO4x\DtsApo4Service.exe
app version 1.4.5.0

Sometimes it gives blue screen but very rarely, with kernel data inpage error. Blue screens when appearing rarely resolve problem, I mean it FREEZES at 0%... 

Have you got any ideas? LITERALLY any ideas? Maybe it's something with RAM or hard drive? I mean it's incorrectly connected or something? RAM isn't compatibile? Or maybe upadting to 11 would help... i have no idea...





Answers

  • Lexy28
    Lexy28 Member Posts: 2 New User
    not hard reset but turning it off and on with a button i meant! sorry!