My acer predator helios 300 has a problem

Haniszaim
Haniszaim Member Posts: 2 New User
Whenever I install apex legends  , the laptop suddenly shutdown ,then it become only can be open while charging , this happen for the second time after i service on highpoint , it dont make any sense that gaming laptop cant gaming

Answers

  • Haniszaim
    Haniszaim Member Posts: 2 New User
    Haniszaim said:
    Whenever I install apex legends  , the laptop suddenly shutdown ,then it become only can be open while charging , this happen for the second time after i service on highpoint , it dont make any sense that gaming laptop cant gaming
    I only buy it for 2 months
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Haniszaim,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​