Helios 300 11800H RAM speed

suisho_shizuku
suisho_shizuku Member Posts: 3 New User
Hello all, It's my first time owning an acer predator laptop. the model is 11800h RTX 3060 ph315-54. It's running latest bios. But, I got some problem with ram speed. it's only running at 2933mhz. I am using G.skill CL22 3200mhz for additional 16GB RAM (Total 32GB including the ram that came with laptop). I hope someone give me some explanation whether this is defective hardware or software. Thank you

Best Answer

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited October 2021 Answer ✓
    suisho_shizuku 11th gen max 3200mhz but of course depends on the ram type/manufacturer i only recommend either hyperx or vengeance (unfortunately vengeance doesnt make 3200mhz sodimms so far as far as im aware but its probably a question of time) if you want the best ram on the market for laptops and yes youre running at 3200mhz 1600 X 2 single rank sodimms not dual rank cpuz wont lie dont trust windows to report anything accurate these days :p its rubbish most times also theres something weird with your windows ---->>>> slots used 2 of 8 lol your laptop doesnt have 8 ram slots  xd only 2 seems to me your windows installation its bugged or something 







    Of course mine will always downclock to 2400 as its only a 7th gen





    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers

  • Aathif_Mahir
    Aathif_Mahir Member Posts: 78 Devotee WiFi Icon
    Hello all, It's my first time owning an acer predator laptop. the model is 11800h RTX 3060 ph315-54. It's running latest bios. But, I got some problem with ram speed. it's only running at 2933mhz. I am using G.skill CL22 3200mhz for additional 16GB RAM (Total 32GB including the ram that came with laptop). I hope someone give me some explanation whether this is defective hardware or software. Thank you
    I don't understand what your referring, it's clearly running at 3200mhz as frequency is 1600mhz in above images. in that case 1600 x 2 means 3200mhz
  • suisho_shizuku
    suisho_shizuku Member Posts: 3 New User
    In task manager and BIOS, it's stated that the RAM only running at 2933mhz. I already tried firmware version 1.06 and 1.07. I also tried updating driver and no luck so far :(
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited October 2021 Answer ✓
    suisho_shizuku 11th gen max 3200mhz but of course depends on the ram type/manufacturer i only recommend either hyperx or vengeance (unfortunately vengeance doesnt make 3200mhz sodimms so far as far as im aware but its probably a question of time) if you want the best ram on the market for laptops and yes youre running at 3200mhz 1600 X 2 single rank sodimms not dual rank cpuz wont lie dont trust windows to report anything accurate these days :p its rubbish most times also theres something weird with your windows ---->>>> slots used 2 of 8 lol your laptop doesnt have 8 ram slots  xd only 2 seems to me your windows installation its bugged or something 







    Of course mine will always downclock to 2400 as its only a 7th gen





    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • suisho_shizuku
    suisho_shizuku Member Posts: 3 New User
    Okay, I will try reinstall the windows when windows 10 21h2 released. I'll keep in mind to buy hyperx RAM when buying new laptop. Thank you for answering my problem 🙏
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    Okay, I will try reinstall the windows when windows 10 21h2 released. I'll keep in mind to buy hyperx RAM when buying new laptop. Thank you for answering my problem 🙏

    Youre welcome :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/