Screen bleed issue in acer predator Helios 300.

anirudh357
anirudh357 Member Posts: 16 Troubleshooter
As I have bought new acer predator Helios 5 days ago but it is having a screen bleed issue and then I put in return but the flipkart technician told it is normal it can't be refunded without any proper explanation.As it is my first gaming laptop and it is over 1 lakh laptop so I having feeling bad and want it to be returned, so tell me if I should again try to return or show it to the acer service center would they help me regarding this.This issue can be resolved or I have to live with this or this could increase and damage the whole screen?

Answers

  • Tachi13
    Tachi13 Member Posts: 135 Skilled Fixer WiFi Icon
    @anirudh357

    This seems like an issue with the display, Keep tapping on the F2 button repeatedly while the computer is turning on, it will take you to the BIOS settings, and when you get there, see if the deformity is visible, if this is normal, it should not be visible in BIOS setup screen. If it only happens in windows screen, then you can try reinstalling the Nvidia drivers. If it shows the issue in BIOS screen, take a screen shot and send it whoever it may concern to let them know. 
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  • Light bleed issues are relatively common on IPS screens. This can occur when, while assembling the laptop, excessive torque is applied to the display screws. Perhaps, loosening the screws that hold the display to the cover a little, can solve the problem.
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @anirudh357,

    How the screen looks in BIOS page ?