Never buying anything from Acer ever again
So i bought an Acer Predator Helios 300 last year today from Flipkart (a major indian e-commerce website) and was very excited to finally join the "PC master race". The laptop finally arrived after what felt like the longest 5 days of my life. I boot it up and was impressed and amazed at how fast it was. A few weeks of normal use later, the hard drive failed. I called the customer support and they replaced it. A month later the laptop started getting really hot, so i called the customer support again and the engineer told me it was getting really hot because of one of the faulty fans. After a few days of waiting the engineer replaced the fan. It didn't help, in fact it somehow made it worse and now CPU temps would cross 98°c. I decided to call the customer support again and this time i told them to replace the motherboard, so they replaced the motherboard after a few weeks. After a few months of moderate use the GPU died, i called the customer support again and they replaced the motherboard, again. After a few weeks, the power adapter stopped working, they replaced it again. The engineer visited my house so many times that we actually became good friends. Now fast forward to October 9th, 2021. My warranty is about to expire in 5 days so i decided to go for the extended warranty. I went to the Acer website to purchase it, it was down. I tried the next day, it was down, again. My laptop's warranty is about to expire in a few hours and the website is still down and I don't know what to do. I called the customer support and they gave me my local service centre's number. I called them and they rudely told me that there's nothing they can do and that i should have bought the extended warranty a month prior to the warranty's expiration date. If god forbid anything happens to the motherboard it'd easily cost me around ₹50,000 ($700-800). I feel hopeless and I don't know what to do.
