Aspire E14 E-5 457-53HG does not boot up . Power light is blue, battery light orange , CPU fan spins

Aung_KK
Aung_KK Member Posts: 4 New User
Such a sudden, I could not start Aspire E14 E-5 457-53HG. 
It is 5 years old. 
Power light Blue, Battery light  orange, CPU fun spins. 
Both light just light up without flashing. 
Its battery is dead for 2 years but it worked on AC power after that. 
I used it for an hour before it happened. 

I have tried
disconnect AC power, 
hold down power button 
reset Battery 
reconnect AC
tried to turn on again . 

It does not boot up to BIOS at all. 
Is there any thing I can try before sending it to a repair shop?
Please advise
Thanks 

Prior to this , I got only black screen  when power was on, force shut down and restart again  for a few times.

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    You must remove screws and bottom cover to disconnect the battery from the mainboard. It probably has a shorted cell. Hopefully it has not leaked inside. A dead and shorted battery is a fire hazard when connected like this.

    Jack E/NJ

  • Aung_KK
    Aung_KK Member Posts: 4 New User
    JackE said:
    You must remove screws and bottom cover to disconnect the battery from the mainboard. It probably has a shorted cell. Hopefully it has not leaked inside. A dead and shorted battery is a fire hazard when connected like this.
    Thanks,
    I have removed Battery as you advised.
    Only Blue power light is on when I switch on , CPU fun runs, LCD flash very brief and a very short sound from DVD drive as well.
    They were there previously as well. 
    They all went off within a second but only Blue light and CPU fan remain working. 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Aung_KK,

    It looks like hardware issue. Contact acer tech support.
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    (1) With the charger plugged in, press and hold power button for 5 seconds till the laptop shuts off.
    (2) Then remove the charger for about 30 minutes.
    (3) Then plug the charger back in.
    (4) Press and hold F2 key.
    (5) While still holding F2 key, turn machine back on.
    (6) Does the BIOS menu appear? 

    Jack E/NJ

  • Aung_KK
    Aung_KK Member Posts: 4 New User
    edited October 2021
    Thanks for your help. I tried as you advised but screen does not show anything. 
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    (1) Does pressing FN+F6 or FN+F5 have any effect?
    (2) Do you see external screen if you HDMI out to a TV set?

    Jack E/NJ

  • Aung_KK
    Aung_KK Member Posts: 4 New User
    JackE said:
    (1) Does pressing FN+F6 or FN+F5 have any effect?
    (2) Do you see external screen if you HDMI out to a TV set?
    Thanks JackE
    (1)  pressing FN+F6 or FN+F5 have NO effect
    (2) External screen showed "No Signal"
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    >>>I have removed Battery as you advised. >>>

    Did the battery pack show any evidence for leakage onto the mainboard?

    Jack E/NJ