no UHD / 4k resolutions available over HDMI Aspire 5 A514-52-78MD

Davi0
Davi0 Member Posts: 3 New User
edited October 2021 in Aspire Laptops
Has anyone else had this issue or is anyone able to run UHD / 4k res over HDMI?
Aspire 5 A514-52-78MD Intel i7-8565U, UHD graphics 620
Thank you.

Best Answer

  • Davi0
    Davi0 Member Posts: 3 New User
    Answer ✓
    Looks like I resolved it! I loaded the latest driver for the i7 from Intel's site not sure if that was necessary, then I went to advanced graphics settings and saw available resolutions up to 4k... selected one for UHD at 30 fps and restarted. I have just the external monitor selected and the the resolution is blank in settings unless you click on Advanced Graphics settings.

Answers

  • Davi0
    Davi0 Member Posts: 3 New User
    the highest resolution available is 1080p
  • Davi0
    Davi0 Member Posts: 3 New User
    Answer ✓
    Looks like I resolved it! I loaded the latest driver for the i7 from Intel's site not sure if that was necessary, then I went to advanced graphics settings and saw available resolutions up to 4k... selected one for UHD at 30 fps and restarted. I have just the external monitor selected and the the resolution is blank in settings unless you click on Advanced Graphics settings.