My laptop is typing randomly this symbols \\\\\,nnnnn,zzzz etc.

ghi
ghi Member Posts: 1 New User
edited October 2021 in Aspire Laptops
My laptop is typing randomly this symbols \\\\\,nnnnn,zzzz etc. I tried  uninstalling the keyboard driver from device manager and restart but still does not work.. My laptop is still continually typing symbols like a ghost :(

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Shut down the laptop. Unplug the charger. Insert a paperclip into the battery reset pinhole on the bottom for about a minute. If no pinhole, then disconnect the battery pack for about 5 minutes. Then plug the charger back in. But wait till the battery charge LED turns from steady orange to steady blue. Then turn the laptop back on and test the keyboard again.

    Jack E/NJ

  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @ghicat

    This is the symptom of a bad keyboard. Suggest you to replace it.
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited October 2021
    @ghicat


    We need to determine whether it is a hardware or software issue.  


    I am really sorry for the inconvenience..   Let us do the basic steps first..

     

    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn't bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it's internal statistics.

     

    Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

     

    Now try to use the keyboard and check..   


    If it is not working.. 


    Try windows x 
    go to device manager 
    expand keyboard 
    right click on keyboard driver - uninstall 
    Restart the computer 

    It should work fine.. 


    I would like to provide a suggestion.  You can also use the external usb wired keyboard as a temporary solution. 


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  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Shut down the laptop. Unplug the charger. Insert a paperclip into the battery reset pinhole on the bottom for about a minute. If no pinhole, then disconnect the battery pack for about 5 minutes. Then plug the charger back in. But wait till the battery charge LED turns from steady orange to steady blue. Then turn the laptop back on and test the keyboard again.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @ghi,

    May I know the full model name of your unit.

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Shut down the laptop. Unplug the charger. Insert a paperclip into the battery reset pinhole on the bottom for about a minute. If no pinhole, then disconnect the battery pack for about 5 minutes. Then plug the charger back in. But wait till the battery charge LED turns from steady orange to steady blue. Then turn the laptop back on and test the keyboard again.

    Jack E/NJ