WAVES MaxxAudio can't be turn on.

kon315

Welcome,

I install a driver of WAVES MaxxAudio but I couldn't turn it on. It is always grey and there is information that "Actual default device is not " supported. This isn't truth because two years ago when I took this laptop from the box it worked with my earphones. I read a topic https://community.acer.com/en/discussion/555668/acer-predator-helios-500-wave-maxxaudio-installation-after-format-and-fresh-windows-re-install/p1, but in my opinion it isn't solve my problem. I wouldn't like to make again (third time) a fresh install of the Windows only because some audio drivers doesn't work. In previous laptop, Lenovo y580, I only have to reinstall audio/realtek drivers and everything was fine. And in any device this should be work this way, reainstalling the drivers, but not cleaning up the whole system. So, the question is what have I to do here, to make possible this WAVES MaxxAudio drivers again?

William_mk2

kon315

Let us try the basic steps first..

Try windows x 
Go to device manager - Go to sound video and game controllers.  Expand it 
Uninstall the sound driver from device manager.  Please uninstall all the items below the sound video and game controllers. Restart the computer.  It should work fine.. 

If it is still not working 
Uninstall the sound driver from device manager 
Dont restart the computer. 
Go to support.acer.com 
chose your country 
type snid or chose your model 
go to drivers 
Install the sound driver 

 

Try to uninstall waves max audio and install it again and check..