Need to replace the LCD on a Triton pt515-51-75bh

wllmhrtnstn
wllmhrtnstn Member Posts: 3 New User
I noted discoloration around the edges of the display and determined it needs to be replaced. When trying to find a suitable replacement I realized that the last part (75bh) of the part number is a bit rare. I assume any replacement LCD for a PT515-51 will work, but want to ask to be sure. Does the LCD have a 30 or 40 pim connector?

Answers

  • @wllmhrtnstn

    We need to determine whether it is a hardware or software issue..   Turn off the computer.   Tap f2 while turning on the computer.   It will go to bios.   Please stay on the bios screen for 30 mins.    If the display is looking good on bios then it is a software issue.   If the display is not looking good on the bios screen then it is a hardware issue.   

     

    If it is a software issue try the following the steps..

     

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 


    If it is a hardware issue.. 


    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.

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  • Easwar
    Easwar Member Posts: 6,727 Guru
    wllmhrtnstn,

    It looks like hardware issue. Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    wllmhrtnstn by descoloration are u referring  to display screen bleeding as thats normal on all ips displays all suffer from the same or any other major issue can u post pics 


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