Connectivity Issues on my Win 11 NITRO 5 laptop ( 5G internet dropping in between)

Nibz

I have a Nitro running on Win 11. Whenever I connect to 5G, my NITRO always drops the 5G connection in between (have to reconnect it manually). But it has no issues working with 4G internet. I have updated my drivers, reset my network settings as well. still, the issue of 5G connection dropping continues. I had the same issues running on win 10 as well which I thought will be resolved by upgrading to win 11. the issue persists 

Can someone pls help

Easwar

Hi @Nibz,

How the 5G connectivity works on other devices ?

billsey

Which model of Nitro 5 do you have? There have a been a bunch of them. In Device Manager what device is shown for your 5G connection? Which service provider are you using for the 5G?

Nibz

Easwar said:

Hi @Nibz,

How the 5G works on other devices ?

Yes. I have a MC Book, Asus laptop . No issues with them

Easwar

Hi @Nibz,

Did you check with network provider. What the tech said ?