Connectivity Issues on my Win 11 NITRO 5 laptop ( 5G internet dropping in between)

NibzNibz Member Posts: 2 New User
edited October 2021 in Windows 11
I have a Nitro running on Win 11. Whenever I connect to 5G, my NITRO always drops the 5G connection in between (have to reconnect it manually). But it has no issues working with 4G internet. I have updated my drivers, reset my network settings as well. still, the issue of 5G connection dropping continues. I had the same issues running on win 10 as well which I thought will be resolved by upgrading to win 11. the issue persists 

Can someone pls help

FAQ & Answers

  • EaswarEaswar Member Posts: 6,728 Guru
    Hi @Nibz,

    How the 5G connectivity works on other devices ?
  • billseybillsey ACE Posts: 26,229 Trailblazer
    Which model of Nitro 5 do you have? There have a been a bunch of them. In Device Manager what device is shown for your 5G connection? Which service provider are you using for the 5G?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • NibzNibz Member Posts: 2 New User
    Easwar said:
    Hi @Nibz,

    How the 5G works on other devices ?
    Yes. I have a MC Book, Asus laptop . No issues with them
  • EaswarEaswar Member Posts: 6,728 Guru
    Hi @Nibz,

    Did you check with network provider. What the tech said ?
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