Battery issue Please help..!

mayhem098
mayhem098 Member Posts: 1 New User
edited October 2021 in Nitro Gaming
My computers battery is stuck at zero I’ve tried uninstalling the ac adapter but it didn’t work I’ve updated everything and it work work it’s completely stuck at 0 percent. It works just fine but the second it gets unplugged it dies and nothing I try to do seems to work do I need to go get it repaired?

Answers

  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    It seems that the battery might be defected and might need replacement 
  • StevenGen
    StevenGen ACE Posts: 12,459 Trailblazer
    mayhem098 said:
    My computers battery is stuck at zero I’ve tried uninstalling the ac adapter but it didn’t work I’ve updated everything and it work work it’s completely stuck at 0 percent. It works just fine but the second it gets unplugged it dies and nothing I try to do seems to work do I need to go get it repaired?

    First, what is your laptops model number? As some laptops have a “Battery Reset” pin at the underside of the laptop and some laptops batteries are reset by pressing the “Power Button or the Key” for 10 seconds. Also, does your laptop work on just the battery? As allot of times the battery level is wrong, especially on and if this battery is not a genuine battery. Try to unplug the laptop from its charger and see if it works, if it does, then use it until the laptop turn off if it dosent, then rset the battery and see if it works, if that doesn’t work then replace the battery especially if your laptop is old and the battery is the original battery. .  


  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @mayhem098
    Could you please tell modern name of device
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @mayhem098,

    Are you getting any light indication when charger is connected.
  • CityHunter
    CityHunter Member Posts: 1 New User
    i also have the same problem, still not found a solution to it, the model is 

    Nitro AN515-54

  • Lord_N
    Lord_N Member Posts: 98 Fixer WiFi Icon
    mayhem098

    You need a Battery replacement, since your good old Battery cannot hold any electrical charges anymore.