my device manager recognizes the 500 gb ssd, but system doesn't. Nitro 5 AN515-44-R99Q

josephusrex2021
josephusrex2021 Member Posts: 1 New User
edited October 2021 in Nitro Gaming
I recently purchased an Acer Nitro 5 AN515-44-R99Q.  It came with a 250g SSD and an open slot.  I tried to install a 500 gb SSD in the other slot.  It fit perfectly, so I know I have to right form factor.  Regardless, system management doesn't recognize the device, but the device manager does.  It shows itself as being initialized in device manager.  Do I need to flash the BIOS?  Whats going on?

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    edited October 2021
    If you head to disk management what does it show? It may be raw and needing formatting :)