Helios 300 Stuck in Windows 10 Lock Screen

SethBrickey
SethBrickey Member Posts: 4 New User
Hello everyone!

My school's Helios 300 recently stopped letting us sign in to Windows 10. The computer powers on and boots the Windows Lock Screen, but when pressing a button to move on to the sign in screen, it freezes / loads forever. I've attempted to repair windows using troubleshooting utilities, but have been unsuccessful in those efforts. I've ran hard drive checks and there doesn't seem to be any problem with the HDD. Anyone having similar issues or problems with this? Thanks in advance!

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