Windows Notification sounds don't work right with Aspire TC-1660.

Both the front aux jack and the rear green audio out jack produce faulty sound with Windows system sounds.

The various things in Control Panel > Sounds menus don't work right the first time you click them. Then they work if you repeatedy click them.

Then after pausing say 10 or 15 seconds, they malfunction again.

Likewise, even the volume slider next to the System Tray is afflicted.

Is this a known problem? Is there any fix?

(I'll drum my fingers and wait "600 seconds" until I try submitting this again because a spam block is in effect on my account, a red banner told me so.)

(This seems like it's taking more than "600 seconds". drum drum drum...)

Accepted answers

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All comments

William_mk2

@prunemaster

Sometimes a simple system restore will fix the issue..

Try windows x
click on power shell admin or command prompt admin
type rstrui
chose an earlier date on which your computer was working fine
click on next, finish, yes
It will restore your computer to an earlier date
if you get an message - system restore not completed - click on close
It will show you all the icons..

Try and check whether it is working now ..

If it is still not working..

Try windows x
Go to device manager - Go to sound video and game controllers. Expand it
Uninstall the sound driver from device manager. Please uninstall all the items below the sound video and game controllers. Restart the computer. It should work fine..

If it is still not working
Uninstall the sound driver from device manager
Dont restart the computer.
Go to support.acer.com
chose your country
type snid or chose your model
go to drivers
Install the sound driver

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billsey

They likely would, though posting it here won't get it to them. Remember the only Acer people here are the moderators... Other users might appreciate it though!

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billsey

That sounds as if the issue is with the RealTek driver, and should affect pretty much anyone using it. I don't think it's limited to just the TC-1660, but maybe to everyone using the chipset in concert with RealTek.

richpman

I have just purchased an XC-1660 and have exactly the same problems with the sound notifications. Have tried the fixes suggested here but no joy. Would like to know the registry fix though.

billsey

Try contacting Realtek to see if they are testing a replacement driver to fix the issue yet.

kjfuller7

I have this exact same problem. I has devoured hours of my life! I'll do the registry hack with proper instructions OR install an older driver... but finding older drivers from a trusted resource has proven futile to this point.

Ann49

I have the same problem also along with the cd disk won't install items I need too. Would love to know how to do it also

billsey

Intel had me install new Realtek drivers last week on a couple of my machines, so they must have released new drivers...

GlassVial

prunemaster said:

Ah. I found the exact registry entry that was goofed-up from the Realtek driver.
I manually put in a sensible value and all is fixed.

Now I don't need to rollback the Realtek driver to the MS generic audio driver.
Just fix the registry entry, that's all.

Tracking that subkey down was a challenge, but now that I know it, there is actually documentation on docs.microsoft.com describing it.
Would an Acer Level 1 support agent, or Level 2 supervisor like to know what the reg location and value is?
Ask me.

Would like to know the registry changes needed, have an XC-1660 with similar audio dropout issues, have scoured the internet and only finding other people with the same problem and no solutions.

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