Aspire A515-56-54FN Wouldn't I get MS Office 2019 if I buy from Acer Offline store?

Venkatlvs
Venkatlvs Member Posts: 1 New User
edited September 2021 in Aspire Laptops
I have bought Acer Aspire A515-56-54FN from Acer Store offline. I asked MS Office if its installed, he installed MS Office 2013 which he had in his pen drive which is not activated. But, I can find MS Office is provided to models in Online Acer store website. 

Thread was edited to add model name to the title


Answers

  • @Venkatlvs

    I understand you have purchased  the laptop  from Acer store offline. 

    To get more info about the freebies for your laptop...

    Since your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.

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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Venkatlvs,

    I suggest you to contact the person who installed it in the store.