my laptop won't turn on, lights are off even when plugged in aspire 3

xae

i have been using my aspire 3 for a year now, turning 2 in january. it was working just fine until yesterday when it suddenly shut down while i was playing a game. the power drained pop up showed, so i went to plug it in. it was kind of hot, and i left it to go cool down for a while. i didn't think much of it, since it's happened before and it would turn back on within 10 minutes.

however, when i tried to turn it back on, i noticed that the light for charging wasn't on even though i plugged it in. then i proceeded to try turning it back on, but it still wouldn't power on. i tried to reset the battery using that tiny hole at the bottom and left it for 30 minutes after, but it still wouldn't turn on. 

William_mk2

@xae

I am really sorry for the inconvenience..   Let us do the basic steps first..

 

Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

 

If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.   Connect all the cables back and restart the computer.  

While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

 

It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

It should work fine.  

Easwar

xae,

Did you try to charge it with different charger. 

JackE

>>>so i went to plug it in>>>

The battery probably drained below its critical 5% charge level and may have been permanently damaged. Try this. Plug the charger in but don't try to turn the machine on. Wait first for battery charge LED to light up either flashing orange or steady orange. This may take a few hours. Then wait for the battery charge LED to turn to steady blue. This may take up to eight hours. After turning steady blue, then you can try to turn the machine on again.