Hi, I have nitro an515-43 ryzen 2019 model. Problem is that wifi doesn't work. It connects but there

MrKrabb_theboss
MrKrabb_theboss Member Posts: 1 New User
Hi, I have nitro an515-43 ryzen 2019 model. Problem is that wifi doesn't work. It connects but there is no result on browser. I have searched up a lot solutions online like changing driver settings ( atheros qca6xxx card). Still, no use, though ethernet works fine but it too gets disconnected randomly. Please help! 

Answers

  • @MrKrabb_theboss

    Try windows x 
    Go to device manager - Go to Network adapter.  Expand it 
    Uninstall the wireless and ethernet from device manager.   
    Restart the computer.  It should work fine.. 

    If it is still not working 
    Uninstall the wireless driver from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the wireless and ethernet driver 


    It should work fine.. 


    Try to use the laptop in your friend's or neighbour's house and check with a different wifi.    If your laptop is working fine with a different wifi network then it might be the issue with your modem or router.   You need to check with your internet service provider. 


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