Trying to find a replacement lcd for my monitor Acer XZ321QU

Dethlovesme
Dethlovesme Member Posts: 1 New User
edited September 2021 in Monitors
I bought a Refurbished: Acer XZ321QU bmijpphzx 32" (Actual size 31.5")   
Black / Silver / 32" / 144 Hz / WQHD
Curved monitor from newegg, I ended up getting a vr headset and punched out the glass panel on accident. It's out of warranty and while I have bought a new monitor to take its pkace I can't bring myself to throw it away.. I really want to just repkace the panel and I have found nothing online. I also can't find anyone who is willing to take it to repair it. I've tried like hell to get ahold of acer recertified, acer themselves and plenty of local repair shops. Can someone help me out here? I really just want it repaired.

Thread was edited to add model name to the title


Answers

  • @Dethlovesme

    I am really sorry for the inconvenience.

    If your device is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 


    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.

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    I am not an ACER employee
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  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    There are two different part numbers from Acer for that LCD panel: KL.31506.006 and KL.31506.007. I believe the only difference is the manufacturer, the specs are the same. Do some Googling those numbers to see availability, but I'd guess the cost will be prohibitive...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.