headphone is not working (A514-52kg)

crisss
crisss Member Posts: 4 New User
It just recently happened. Earlier I was able to use my headset but after few hours when I tried to plug it back in, it's no longer working. I have tried restarting and using other headphones but the system is not detecting it. No notification etc, nor could I use the headphone. 
-Side note, I could use USB headsets for work, but I prefer to use jack-headphone for listening to music.

I have also checked the reliability monitor and I have an error message about IntelAudioService not working, I got the message just the same time when the headsets aren't working. 
In Device Manager, under sound, video and game controls I can only see: Intel(r) display audio and realtek(r) audio. 

I am wondering if the issue is related to IntelAudioService, and if this can still be fixed. 


Answers