My Predator Helios 300 (PH315-53-537E) have static electricity in metal casing

YengA
YengA Member Posts: 3 New User
I recently bought a predator helios 300. There are some times that when I plug it in, I feel some small vibrations or static electricity in the metal casing. I use an adaptor to the 3-prong charger because we only have Type A (has 2 pins) AC power plugs. Is it normal or safe? And what can I do to fix it? Thank you

Answers

  • So, is your home's electrical outlet not grounded?
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  • YengA
    YengA Member Posts: 3 New User
    Yes, my father said that they aren't grounded.
  • Does the same issue occur when you plug the laptop into a grounded electrical outlet?
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  • YengA
    YengA Member Posts: 3 New User
    I haven't tried plugging it into grounded outlet since houses here normally use those 2 prong outlets, but I tried plugging it into a grounded extension cord and as of now I haven't experienced that static electricity. I still don't know when these outlets are going to be converted into the grounded ones. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    @YengA its completely normal if its not grounded you will always get shocked theres nothing u can do unless get it properly grounded :)


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  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited September 2021
    @YengAIn what country do you live? The only way to ground correctly and properly is to install a copper rod a few meters below the ground!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru