Heating Issue helios 300 PH315-54

Sollarasu
Sollarasu Member Posts: 26 Enthusiast WiFi Icon
edited September 2021 in Predator Laptops
hi guys,  so recently bought helios 300 i7-11th gen with rtx 3060. I used for a while the temp in idle was around 41-50 cwhile connected to the charger. i played warzone for 30min in turbo on, then i came out of the game the fan continuously spin at 3000+rpm , but before that it will be quiet after 1-2 min , but after that the temp is increased. I shutdown my laptop and waited for 20 min to cooldown as possible and turned on, and i clicked predator sense to check my temp, it was around 65c around and its slowly coming to 50, before that whenever i play games, it automatically goes down to 45 easily, but now it's not like that, I really worried abt that. Any idea you guys can say and help me out of it.

Thread was edited to add model name to the title


«1

Answers

  • what is the exact model? example an515-51-58vh.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Sollarasu
    Sollarasu Member Posts: 26 Enthusiast WiFi Icon
    the model is  Predator PH315-54
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Sollarasu,

    Did you try to control the fan speed in predator sense. 
  • Sollarasu
    Sollarasu Member Posts: 26 Enthusiast WiFi Icon
    @Easwar



    No, i did'nt control the fan speed in predator sense, everything is auto.



  • Sollarasu
    Sollarasu Member Posts: 26 Enthusiast WiFi Icon


    the model is  Predator PH315-54
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    @Sollarasu the fans should be always on auto coolboost on optimize your windows and undervolt with TS if you havent done it already and if your temps arent above 85'ish cpu 70/75 dgpu (spikes are normal) youre fine if they are above you need to get it repasted with kryonaut or similar if youre able to without voiding your warranty otherwise send it back to acer to get it repasted with stock past  (which wont do much anyways) good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Sollarasu
    Sollarasu Member Posts: 26 Enthusiast WiFi Icon
    @xapim

    intel 11th gen cannot be undevolt :(

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2021
    Sollarasu said:
    @xapim

    intel 11th gen cannot be undevolt :(

    Not sure if it can already but google a bit u might find something about it 10th gen was quick  :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Sollarasu
    Sollarasu Member Posts: 26 Enthusiast WiFi Icon
    edited September 2021

    my laptop in idle is around 55-60c , it is fine or not? , but when I goes to firefox its reducing to 45c like that?


  • The latest version of the bios is related to the fan speed table as well:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Sollarasu
    Sollarasu Member Posts: 26 Enthusiast WiFi Icon
    Bios is upto date.. my laptop in idle is around 55-60c , it is fine or not? , but when I goes to firefox its reducing to 45c like that?

    One thing I want mention that , whenever I open predator sense , the temp is increasing to 45-60, but when the cpu is 0% utilization, its is around 45c stable.





  • Sollarasu
    Sollarasu Member Posts: 26 Enthusiast WiFi Icon
    Bios is upto date.
    my laptop in idle is around 55-60c , it is fine or not? , but when I goes to firefox its reducing to 45c like that?






  • Compare this table with the temperature shown in predator sense:

    In my opinion, it's normal! Have you checked my friend's XAPIM suggestion?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Sollarasu
    Sollarasu Member Posts: 26 Enthusiast WiFi Icon
    @egydiocoelho     

    I guess my fan and temp are fine and @xapim said try to undervolt and repaste the thermals, but the 11th gen intel processor can't undervolt in TS, i'll do the thermal paste and give a answer to you guys..
    THANK YOU FOR THE HELP AND SUGGESTION :)

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2021
    Sollarasu said:
    Bios is upto date.
    my laptop in idle is around 55-60c , it is fine or not? , but when I goes to firefox its reducing to 45c like that?






    Your temps are just fine but if youre able to without voiding your warranty repaste it its the best that can be done :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Sollarasu
    Sollarasu Member Posts: 26 Enthusiast WiFi Icon
    xapim said:
    Sollarasu said:
    Bios is upto date.
    my laptop in idle is around 55-60c , it is fine or not? , but when I goes to firefox its reducing to 45c like that?






    Your temps are just fine but if youre able to without voiding your warranty repaste it its the best that can be done :)

    Thank you for the help :)
  • IMDDK
    IMDDK Member Posts: 8

    Tinkerer

    hi Guys, I have predator PH315-54 11800H CPU and 3060 RTX. and the system temp in predator sense is way too high. I have around 80 to 82 degrees when just browsing web and idling. 
    Please suggest a solutions for this matter. I dont even gaming why my system temp is way too high. 

    regards, 

  • LulzChicken
    LulzChicken Member Posts: 6

    Tinkerer

    Everyone's is high like that. I made a post recently to see if they can tell us what the system temperature probe actually is hardware wise. NO excuse for it to be so high while idling while the rest of the temps are proper and in range.
  • IMDDK
    IMDDK Member Posts: 8

    Tinkerer

    Everyone's is high like that. I made a post recently to see if they can tell us what the system temperature probe actually is hardware wise. NO excuse for it to be so high while idling while the rest of the temps are proper and in range.
    Hi there, 

    Thank you for your reply. I totally agreed with you. what do you think about this? 
    I am afraid high temp like this when laptop just idling is not good in long term. And Acer need to explain it and have a solution for this. 
    My hands feel warm when typing even on normal usage. I don't feel good about this high temp while just browsing and typing words. 

    Looking forward to your feedback!
    Regards, 
  • Sollarasu
    Sollarasu Member Posts: 26 Enthusiast WiFi Icon
    IMDDK said:
    hi Guys, I have predator PH315-54 11800H CPU and 3060 RTX. and the system temp in predator sense is way too high. I have around 80 to 82 degrees when just browsing web and idling. 
    Please suggest a solutions for this matter. I dont even gaming why my system temp is way too high. 

    regards, 


    how abt the CPU/GPU